Front Desk Receptionist at Yalla Koora: An Exciting Opportunity in Jeddah, Saudi Arabia

Have you ever imagined being part of a revolutionary initiative that brings football to the heart of local communities? Yalla Koora, an exciting new concept in Saudi Arabia, is looking for enthusiastic and energetic Front Desk Receptionists to join their team at their very first venue in Jeddah. This is a golden opportunity for anyone with a passion for customer service, sports, and community building to play a vital role in shaping the future of youth football in Saudi Arabia.

What is Yalla Koora?

Yalla Koora is more than just a sports facility; it’s an innovative approach to making football accessible to kids and families all over Saudi Arabia. The company’s mission is to bring football closer to local communities by offering a fun, safe, and engaging environment for children to experience the beautiful game. With the launch of their first venue in Jeddah, Yalla Koora is positioning itself to change the way kids play and interact with football.

The concept behind Yalla Koora is rooted in the idea that football is not just a sport, but a tool for bringing people together and fostering teamwork, discipline, and community. The company is set to expand to other locations across Saudi Arabia, making this an exciting time to be part of the team.

What Does a Front Desk Receptionist Do?

The role of the Front Desk Receptionist at Yalla Koora is much more than just answering phones or handling bookings. As the first point of contact for kids and their families, the receptionist is responsible for creating a welcoming and friendly atmosphere. Here’s a breakdown of the key responsibilities:

• Greeting Families and Kids: The receptionist is the face of Yalla Koora and is responsible for warmly welcoming families and kids, setting the tone for their visit.

• Managing Bookings and Payments: Receptionists efficiently process bookings, handle payments, and manage queues, ensuring smooth operations during busy times.

• Facility Tours and Safety Policies: Front desk staff give visitors short tours of the facility and explain the safety protocols, ensuring parents and kids feel comfortable and informed.

• Supporting Daily Operations: Receptionists assist with opening and closing the facility, maintaining a clean and organized environment.

• Working with Coaches: Close collaboration with the coaching team ensures that the sessions run smoothly and that kids have the best possible experience.

Who Should Apply for This Role?

If you love working with kids and families, have a background in hospitality or retail, and are passionate about delivering exceptional customer service, this could be the role for you. Yalla Koora is looking for candidates who:

• Have at least 1-2 years of experience in retail or hospitality

• Enjoy interacting with people, particularly children and their parents

• Are comfortable using POS systems and other digital tools

• Can stay calm under pressure and handle busy periods with ease

• Are bilingual (Arabic + English) – this is a big plus in a diverse environment like Jeddah

Skills and Qualifications for the Front Desk Receptionist Role

To succeed in this role, you need a combination of technical skills and personal qualities:

• Retail and Hospitality Experience: At least 1-2 years of experience in customer service, retail, or hospitality is preferred.

• Customer Service Skills: You should have excellent communication skills and enjoy helping people, particularly children and their families.

• Digital Savvy: Comfort with POS systems and basic digital tools is essential to manage bookings and payments efficiently.

• Calm Under Pressure: The ability to stay composed during busy times while maintaining a friendly demeanor is key to success in this role.

• Professional and Detail-Oriented: Being punctual, professional, and detail-oriented is crucial for maintaining a smooth operation.

The Work Environment at Yalla Koora

Yalla Koora offers a dynamic work environment in a high-traffic mall setting, providing the opportunity to interact with a diverse range of families and kids. Receptionists work closely with the coaching team, ensuring that the sessions run smoothly and that kids have a positive experience. The fast-paced environment means no two days are the same, making it an exciting place to work.

Perks of Working at Yalla Koora

Working at Yalla Koora offers several exciting perks:

• Be Part of a New Initiative: This is your chance to be part of something brand new in the Saudi football scene, helping shape the future of youth sports in the country.

• Opportunities for Growth: As Yalla Koora expands to new locations, there will be opportunities for career advancement and skill development.

• Onboarding Training: Yalla Koora provides thorough training to ensure that all team members are equipped with the skills and knowledge they need to succeed.

• Fun Work Environment: The company fosters a positive and community-driven culture, making it a great place to work.

Why is This Role Important?

The Front Desk Receptionist plays a crucial role in ensuring that Yalla Koora’s operations run smoothly. As the first point of contact for families and kids, receptionists create the first impression of the company. By delivering excellent customer service, managing bookings, and supporting daily operations, they contribute directly to the success of the business.

The Growth Potential in This Role

Yalla Koora is rapidly expanding, and with that comes growth potential for team members. Whether you want to move into a management role, take on additional responsibilities, or transfer to another location, there are plenty of opportunities for career advancement.

How to Apply for the Front Desk Receptionist Role

If you’re interested in applying for the Front Desk Receptionist position at Yalla Koora, here’s what you need to do:

• Application Process: Visit the Yalla Koora website or job portals to submit your application.

• Required Documents: Ensure that your CV highlights relevant experience, skills, and qualifications.

• Tips for Success: Tailor your application to emphasize your passion for working with kids, your customer service experience, and your ability to thrive in a fast-paced environment.

Conclusion

Yalla Koora is a game-changer in the Saudi football scene, and the Front Desk Receptionist role is an exciting opportunity to be part of something big. If you’re passionate about customer service, enjoy working with kids, and want to be part of a dynamic, growing company, this could be the perfect fit for you. Apply today and start your journey with Yalla Koora!

Frequently Asked Questions (FAQs)

1. What is the work schedule like for a Front Desk Receptionist?

   • Receptionists typically work flexible shifts, including weekends and evenings, to accommodate the busy nature of the facility.

2. How does Yalla Koora handle employee training?

   • Yalla Koora provides comprehensive onboarding training to ensure that all staff members are fully prepared for their roles.

3. Is prior experience in football required for this role?

   • No, prior experience in football is not required. However, a passion for the sport is a plus!

4. What are the growth opportunities at Yalla Koora?

   • As Yalla Koora expands to new locations, there are plenty of opportunities for career advancement in various roles.

5. How can I stand out when applying for this role?

   • Highlight your experience in customer service, your ability to work in fast-paced environments, and your passion for working with kids.

Apply Now!